Shipping policy
1. Order Processing
Orders are generally processed after successful order confirmation.
Please allow 1–3 business days for order processing and preparation before your order is handed over to the shipping carrier.
Orders placed on weekends or public holidays may begin processing on the next business day.
2. Shipping Within India
We currently ship orders to serviceable locations across India.
Delivery availability may depend on the courier network and the delivery address provided at checkout.
Some remote or restricted locations may require additional delivery time.
3. Estimated Delivery Time
After your order has been processed and shipped, delivery generally takes approximately 5–10 business days, depending on your location and courier service.
Delivery times are estimates and may vary due to:
- Your delivery location
- Courier capacity
- Weather conditions
- Public holidays
- Regional restrictions
- Transportation delays
- Other circumstances outside our reasonable control
The estimated delivery period is not a guaranteed delivery date.
4. Shipping Charges
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
If a product is advertised with Free Shipping, no additional standard shipping charge will be added for eligible orders.
5. Order Tracking
Once your order has been shipped, you may receive tracking information through the contact details provided during checkout.
Tracking information may take some time to become active after the courier receives and scans the shipment.
You can use the provided tracking information to follow the progress of your order.
6. Incorrect Delivery Information
Please carefully check your name, phone number, and delivery address before completing your order.
Quickkcart is not responsible for delays, failed deliveries, or additional delivery attempts caused by:
- Incorrect addresses
- Missing address information
- Incorrect phone numbers
- Customer unavailability
- Failure to respond to courier calls
- Refusal or inability to accept the shipment
If you notice an error in your delivery information, contact us as soon as possible after placing your order.
We will try to update the information before the order is shipped, but changes cannot be guaranteed once an order has entered processing or been handed to the courier.
7. Delayed Deliveries
While we work with our shipping partners to deliver orders within the estimated timeframe, delays can occasionally occur.
If your order has exceeded the estimated delivery period, please contact our customer support team with your order number so that we can check the shipment status.
8. Failed Delivery and RTO
If a courier is unable to deliver an order after the applicable delivery attempts, the shipment may be returned to the sender. This is commonly referred to as Return to Origin (RTO).
Customers should make reasonable efforts to remain available to receive their orders and respond to courier delivery communications.
If an order is returned because of an incorrect address, repeated unavailability, refusal to accept the shipment, or similar customer-related circumstances, any refund or re-shipment will be handled according to our applicable policies and the circumstances of the order.
9. Damaged Packages
If your package appears seriously damaged when delivered, please document the condition of the package and contact us as soon as possible.
If the product itself is damaged or defective, please refer to our Return & Refund Policy for the process of requesting a replacement or refund.
10. Lost or Missing Shipments
If your tracking information indicates that a shipment has been delivered but you have not received it, please contact us promptly.
We may work with the shipping carrier to investigate the shipment and determine the appropriate next steps.
11. Multiple Items
If your order contains multiple products, items may occasionally be shipped separately depending on availability, fulfillment arrangements, or shipping logistics.
If this occurs, you may receive separate tracking information for different parts of your order.
12. Contact Us
If you have questions about your shipment or delivery, please contact us with your order details.
Quickkcart
Email: [Your customer support email]
Please include your order number when contacting us so that we can assist you more efficiently.