Return & Refund Policy

Last updated: August 15, 2026

At Quickkcart, we want you to be satisfied with your purchase. If there is a problem with your order, we're here to help.

1. Returns

We accept returns for products that:

• Arrive damaged or defective
• Are different from the product you ordered
• Are missing parts or items
• Are significantly different from the description shown on our website

To request a return, please contact us within 48 hours of receiving your order.

Please include:

• Your order number
• A clear description of the issue
• Clear photos or a short video showing the problem
• Photos of the product and packaging when applicable

This helps us verify the issue and process your request quickly.

2. Items That Cannot Be Returned

Returns may not be accepted if:

• The product has been damaged through misuse or improper handling
• The product has been intentionally damaged
• The product is returned without contacting us first
• The issue is caused by normal wear and tear
• The product has been modified or altered after delivery

Products must be returned in reasonable condition and, where applicable, with their original packaging and accessories.

3. Return Approval

Once we receive your request, our team will review the information provided.

If your return is approved, we will provide instructions for the next step.

Please do not send a product back to us before receiving return instructions from Quickkcart.

4. Refunds

If your return is approved and a refund is applicable, the refund will be processed after the returned product has been received and inspected, where a return is required.

Refunds will normally be issued to the original payment method used for the purchase.

The time required for the amount to appear in your account may depend on your bank or payment provider.

5. Damaged, Defective or Incorrect Products

If your product arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.

After verification, we may provide one of the following solutions, depending on the circumstances:

• Replacement of the product
• Replacement of the affected item
• Refund of the eligible purchase amount

We will determine the appropriate resolution based on the nature of the issue and the available stock.

6. Return Shipping

If the return is due to a product being defective, damaged, incorrect, or materially different from what was advertised, Quickkcart will provide an appropriate resolution and, where a return is required, provide instructions regarding return shipping.

For other returns that we voluntarily accept, return shipping costs may be the responsibility of the customer.

7. Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing it.

We will try to accommodate cancellation requests before the order has been processed or shipped. Once an order has been shipped, cancellation may no longer be possible and the return process may apply instead.

8. Refunds for Undelivered Orders

If an order cannot be delivered and is returned to us by the courier, please contact our support team.

We will review the circumstances and provide an appropriate resolution in accordance with our policies and applicable consumer-protection requirements.

9. How to Request a Return or Refund

Please contact us using the customer-support details provided on our Contact Us page.

When contacting us, include:

Order Number:
Name:
Reason for Request:
Photos/Video:

Our team will review your request and respond with the next steps.

10. Important Note

Quickkcart reserves the right to verify claims and request reasonable evidence before approving a return, replacement, or refund.

Nothing in this policy limits any rights or remedies available to consumers under applicable Indian consumer-protection laws.

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